Our customers' 100% satisfaction is our goal at Aromafloria. If you are unhappy with any purchase, we will exchange it or refund your money within 30 days of the date the order was placed. Orders older than 30 days cannot be exchanged or refunded.

We will refund you the price of the UNOPENED product upon receiving the item. Please email us at orders@aromafloria.com before sending any items back. Items must be returned in resalable condition. You will not be refunded shipping unless you return an item that has been damaged. Damaged items will be replaced with identical items only. A photo of the damaged product may be required.