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NEED ANY
SUGGESTIONS?
Would you like to know more about our products and aromatherapy? Do you have questions regarding your recent order?

Our Customer Service Department would be glad to assist you.

Call us at
1-800-424-0034
or email us at
orders@aromafloria.com
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Shipping Information

Aromafloria.com offers FREE STANDARD SHIPPING on all orders $100 and over (excluding taxes). For shipments totaling less than $100, there is a delivery charge of $6.95.

Please see our shipping options below:
 
Delivery Option
(UPS Ground is temporarily only service available) 		Deliver Cost
UPS Ground $6.95
UPS 2-day (US only) $14.95
UPS Overnight (US only) $29.95
USPS Priority Mail (Hawaii, Puerto Rico, Canada, Alaska only) Will be billed separately

Business Days:
Monday-Friday, excluding federal holidays within the United States.
 

Processing Time:
Orders received between Monday and Friday are usually processed the same day or by the end of the next business day. Orders received on Saturday or Sunday are processed on Monday.
 

UPS Ground service:
Most orders shipped via UPS Ground are delivered within 5-7 business days from the order's ship date.
 

UPS 2-day service:
  • Orders shipped via UPS 2-day service are delivered 2 business days from the date of shipment.
  • We're sorry, orders destined for Alaska, Hawaii, Puerto Rico and Canada are not eligible for UPS 2-day service.

UPS Overnight Service:
  • Orders shipped via UPS Overnight service are delivered within 1 business day from the order's ship date.
  • We're sorry, orders destined for Alaska, Hawaii, Puerto Rico and Canada are not eligible for UPS Overnight service.

Alaska, Hawaii and Puerto Rico:
Aromafloria.com accepts orders being shipped to Alaska, Hawaii and Puerto Rico. Orders will ship via Priority Mail.
 

Canada
Orders shipping to Canada are processed and shipped within 3-4 business days. Please note: all orders shipping to Canada are subject to applicable duties and taxes.
 

P.O. Box:
UPS will not ship to P.O. boxes or APO Boxes.
 

RETURN POLICY
Returns, Damages and Claims
If you find that you are not satisfied or there are any problems with your online purchase, please contact customer service for assistance at 800-424-0034. *Please note that returns without prior authorization are subject to a restocking fee.

Returns are to be shipped to:
California Fragrance Co.
Returns Dept.
171 East 2nd Street
Huntington Station, NY 11746

If you have any questions regarding the shipment of your order, please write to us at orders@aromafloria.com or call us at 800-424-0034.
 
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